If you are an OnTap client or simply visiting our website, this policy applies to you.
We at OnTap Capital Corp and our affiliates are committed to protecting your privacy. This Privacy Policy applies to all our Websites (under the main domain and sub-domains of ontapcap.com).This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service.We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically.
Personal and contact information including your name, age,telephone number, postal address, email address, username, social mediausername(s). We may collect some of that contact information when you interactwith us including via our Customer Care Team.
Details (and copies) of your communications and interactions with us via ourCustomer Care Team or otherwise, including by email, telephone (voicerecordings), post and online via webchat, the feedback button or on OnTapCapital Corp social media channels.
Copies of documents you provide to prove your identity (including drivinglicense and passport) when there is a legal reason to request this from you.
Transaction details including payments from you for our services.
Information about how you use our website, and which websites you came to usfrom.
Technical information about your device or browser when you use our website,including geolocation data to determine what country you are accessing ourwebsite or app from, your internet protocol (IP) address, device ID, browsertype and version and time zone setting, which may in some circumstances bepersonal data.
We may also receive personal data directly from you or from various thirdparties and public sources, including from social media channels (if youinteract with us through those channels), or other third parties.
In the table below, we set out all of the ways we use your personal data, and why. We have also identified what our legitimate interests are where appropriate.
It is sometimes necessary for us to process your personal data in order to enter into a contract with you, or to satisfy a contractual requirement (referred to as ‘performance of a contract with you’ below), or to comply with a statutory requirement. In those circumstances, if you do not provide the personal data we require, we will be unable to provide our services to you.
We use your personal and contact information to register you as a new student/client.
We collect financial information if you register payment information when purchasing our services.
Necessary for the performance of a contract with you.
We use the personal and contact information provided by you and the transaction details about your purchases to provide our services to you. Necessary for the performance of a contract with you.
We use your personal and contact information, financial information, and transaction details about your purchases to manage your account.
Necessary for the performance of a contract with you.
We use the personal and contact information provided by you, copies of your communications with us and, in some circumstances, transaction details, to manage out relationship with you. For example:
Necessary for the performance of a contract with you.
Necessary to comply with a legal obligation.
Necessary for our legitimate interests (to keep our records updated and to study how students use our courses).
We may use copies of your communications with us (including voice recordings) in order to train our staff.
Necessary for our legitimate interests (to ensure that we are able to provide the best service to you).
We may use the personal and contact information you have provided to ask you to take part in market research or a survey.
We also use the results of any surveys or market research that you undertake to improve our app, our website, or our service.
Necessary for our legitimate interests (to assess and improve our courses, service and business).
If you contact us about an issue, we may use technical information, and personal and contact information to administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
Necessary for our legitimate interests (for running OnTapCapital Corp, the provision of administration and IT services, security and fraud prevention)
Necessary to comply with a legal obligation.
We use information about your use of our app or website, together with technical information about your device and (in some circumstances) your personal and contact information, and other relevant information that we receive from you or third parties (including aggregated information that we combine with your personal data), to deliver relevant website content, and other marketing to you, and to manage the delivery of that content.
For example, we may automatically display relevant advertisements to you based on your use of our website.
Necessary for our legitimate interests (to ensure that you are shown relevant content based on your use of our app or website).
We use information about your use of our website and, in some circumstances, personal and contact information about you, to measure or understand the effectiveness of the advertising we serve to you.
Necessary for our legitimate interests (to determine how effective advertising is in order to improve advertising, its relevance and in order to fulfil contracts we have with our marketing partners).
We use information about your use of our app or website and technical information, including about your device or where you are accessing our website from, to optimize our service and to improve our website, services, direct marketing, behaviour profiling and experiences.
Necessary for our legitimate interests (to measure the interactions with our website, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).
We may use your personal and contact information, financial information, information about any transaction between you and us, information about your use of the app or website, or technical information, to enable us to comply with our legal and regulatory obligations.
Necessary to comply with a legal obligation.
We may use your personal and contact information, financial information, information about any transaction between you and us, information about your use of the app or website, or technical information, in order to undertake analysis for the purposes of identifying and dealing with any fraud or fraudulent activity.
Necessary to comply with a legal obligation.Necessary for our legitimate interests (to ensure that transactions and interactions with us are not fraudulent).
We may use your personal and contact information, financial information, information about any transaction between you and us, information about your use of the website, or technical information for the purpose of dealing with any request, complaint or query from you.
Necessary to comply with a legal obligation.
Necessary for our legitimate interests (to respond to you and to deal with any request you may have).
We use your personal data to create aggregated data sets. You are not identifiable from that aggregated data and it is not considered personal data.
However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with thisPrivacy Policy.
If you are an OnTap client or simply visiting our website, this policy applies to you.
You may opt out from receiving such marketing communications and notifications from us at any time. There are several ways you can do this. To stop receiving marketing by email, either:
You may opt out from receiving such marketing communications and notifications from us at any time. There are several ways you can do this. To stop receiving marketing by email, either:
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
At the end of that retention period, your data will either be deleted or anonymized (so that it can no longer be associated with you) for research or statistical purposes.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, you may be entitled to ask us to delete your data: see ‘Your rights’ below for further information.
You have the right:
If you have any questions about our Privacy Policy, including any requests to exercise your rights, please contact the DataProtection Officer using the details set out below: By post to:
8750 Jane Street, Unit 16
Vaughan, Ontario
L4K 2M9, Canada
By email to: info@ontapcap.com
In order to request a copy of the personal data that OnTapCapital Corp holds about you, please send your request in writing to the DataProtection Officer at the above address. To enable us to verify your identity and process your request, you must include all of the following information anddocumentation with your request:
If you are unhappy with our processing of your personal data, you have the right to complain at any time. We would, however, appreciate the chance to deal with any concerns before you approach the appropriate authority, so please contact the Data Protection Officer by email in the first instance.
We use cookies and similar technologies to recognize you, your browser and your device. We also allow carefully selected third parties touse cookies, pixels and ad tags while you are browsing our website app. These collect information about your browsing habits and usage and allow us to showyou ads while you are browsing our website and other sites on the internet. All of our advertising cookies used are described in the cookie list below.There are four main types of cookies and technology. Here’s how and why we use them:.
These are cookies that are required for the operation of our website and app. Without these cookies, you will not be able to use some functionality on our website and app, such as signing into your account.
These cookies collect information about how you use our website and help us improve the way our website and app work by making iteasier for you to navigate to and complete various tasks.
Our carefully selected media partners place third party cookies, pixels and ad tags onto our website on our behalf. These cookies record your visit to our website and/or app, the pages you have visited and the links you have followed.
We use this information to make our website and app, and the content displayed on them, more relevant to you. They are also used to limit the number of times you see certain content, as well to measure the effectiveness of our digital campaigns.
We may share this analytics information with third parties for these purposes. You can delete these cookies and still continue to use the website and app.
More information about these types of cookies and opt out information can be found in Manage your cookies.
For more information about cookies, how to opt out and the steps you can take to protect your privacy on the internet, go tohttp://www.youronlinechoices.com – the guide to online behavioural advertising and privacy. This website is operated by the Internet Advertising Bureau, the industry body for online advertising. On here you’ll find information about how behavioural advertising works, how to opt out, further information about cookie sand the steps you can take to protect your privacy on the internet.
If you’d prefer to restrict, block or delete cookies from our website, you can do so in your browser settings. If you choose to disable cookies, then please note that this may limit the way you use our Website. For example, you may have to re-enter information that would have ordinarily been stored as a cookie.
Any changes that we may make to our Privacy Policy in the future will be posted onour website. Where appropriate, we will notify you of the changes periodically
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